The independent, mission-driven organization Fluent Cargo unveiled Ask Fluent. Ask Fluent is an artificial intelligence (AI)-powered search capability that allows for natural language queries against live logistics and transport data. The platform connects users to real-time shipping schedules, routing intelligence, market index pricing, disruptions, certified emissions and cargo tracking through conversational interface. Unlike traditional chatbots that rely on static, outdated information, Fluent Cargo says that Ask Fluent provides real-time access to all the curated data from its platform, including shipping schedules, routing options, container tracking and market intelligence through a conversational interface, thereby increasing data driven access and decision-making for its customers. “We’re solving a fundamental problem in logistics technology — the gap between what professionals need and what current AI tools actually deliver,” said Andy Greig, chief technology officer of Fluent Cargo, in a statement. “Ask Fluent transforms how our customers access critical shipping intelligence by putting real-time, contextual data at their fingertips through simple conversation.” Ask Fluent provides users with live, real-time information that adapts as the supply chain landscape changes, it says. The platform leverages Fluent Cargo’s five years of data standardization, data cleansing and routing methodology improvements that enable users to ask complex logistics questions in easy conversation. “Ask Fluent is not just chatbot technology — we’re providing timely information with context, which is fundamentally different from what currently exists on the market,” Greig said. “Instead of jumping between 10 different systems, users just need to know how to use a keyboard. Ask Fluent becomes the engine sitting in the middle of everything, with a powerful but simple interface that makes sense to everyone.” Ask Fluent consolidates access to routing, scheduling, tracking, emissions monitoring, disruptions and market pricing through a single interface. There are plans to integrate third-party logistics platforms, the company adds. 

Fluent Cargo; www.fluentcargo.com