As technology and operating conditions change in the industrial environment, one of the most important issues is procuring people to cope with these conditions and technological progress. In the beverage industry, the constant change syndrome (CCS) is an operating condition that exemplifies the issue.
Given the changes in processes, packaging, warehousing and distribution, the necessity to upgrade personnel has become a major issue. Continued entry of new products in all beverage segments has created new or modified processes, equipment and procedures in the supply chain that might require operators or attendants with different and/or more complex experience, training and education.