Universal Robots presented comprehensive portfolio at Pack Expo

Company launched new rapid response program, Service360 Now

(Image courtesy of Universal Robots USA Inc.)

October 11, 2019

At Pack Expo in Las Vegas, Universal Robots USA Inc. presented its comprehensive portfolio of cobot offerings. The company highlighted a new fully automated packaging line with four cobots that were randomly picking from moving conveyors and filling backpacks with food for at-risk youth. The booth also featured interactive demos, free robot training sessions, innovative palletizing solutions and a new customer service program, the company says. The company also assisted manufacturers wanting to kick-start their cobot-assisted packaging applications by offering free one-hour training sessions hosted by UR’s certified product trainers in a dedicated classroom at the show. Also debuting at the tradeshow was a new rapid response service program: Service360 Now. The program facilitates direct access to cobot specialists so that any cobot-related issues quickly can be solved, enabling uninterrupted uptime through a 24/7 online Customer Portal with the ability to dispatch on-site UR experts within hours.

Universal Robots USA Inc.
5430 Data Court, Suite 300
Ann Arbor, Mich. 48108
844/462-6268
universal-robots.com

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