All too often, I find fleet managers who are reluctant to talk about even the most basic details of their operations, generally because they’re afraid they might “give away” an advantage to their competitors. On the flip side, I’ve found that many of the best fleet operators in the beverage industry also are the most willing to share not only the details that have made them successful today, but also their plans for staying ahead of the game in the future.
The old adage that “a rising tide lifts all boats,” can be just as applicable to knowledge as it is to prosperity. Even after nearly a half-century around trucks, it’s pretty rare that I don’t learn something new when I interview a fleet manager, and it’s almost equally as rare that I can’t offer at least one solution to a problem that the manager is experiencing.