Technological advancements for performance management
Routing and distribution software and technology providers in the
beverage industry continue to make advancements in platform design and
capabilities. As the demand for efficient and cost-effect systems that do
everything from loading trucks to tracking shipments increases, companies
are turning to distribution software experts for their logistics needs.
Beverage Industry compiled a list of what leaders
in routing and distribution software are offering to wholesalers, bottlers
and distributors. From reducing costs and lag time to improving sales and
delivery efficiencies, software options are out there for beverage
companies across all categories and business sizes. The following
information provides a snapshot of technology for every need and user.
6001 36th Avenue West
Everett, Wash. 98203
Intermec’s direct store delivery solutions
enable mobile workers to concentrate on making sales and servicing
customers. Intermec provides hardware and software to access key product
and account information, provide up-to-date special pricing offers, take
orders at customer locations, and store and update route books
electronically. Solutions include rugged mobile computers, application
software, mobile printers, wireless communications, accessories and
professional services. Beverage industry systems include:
Intermec 730 mobile computer, a compact, durable handheld
equipped with local area and personal area wireless radios, as well as a
linear imager that delivers high-speed barcode reading performance. Ideally
suited for on-premise environments, the 730 is also equipped to handle the
rigors of outdoor use.
The CK60 mobile computer provides everything demanded by
the tough route environment, including battery capacity to work all day
long, a rugged design to provide years of reliable service and non-volatile
storage to protect data.
Intermec PB20 and PB40 direct thermal portable printers
with Bluetooth offer the convenience of a personal area network for receipt
printing for route accounting, logistics, home delivery and pre-sales
applications. Drivers no longer need to go back to the truck to print a
ticket or wait for a ticket to print while selecting products to deliver;
they can print from 30 feet away.
203 Colonial Drive
Horseheads, N.Y. 14845
Salient Corp.’s Margin Minder Max is a
performance management solution that enables high-volume businesses to see faster, easier and more clearly how business
decisions affect profit and growth. Margin Minder Max organizes and
integrates data from many sources and provides a perpetual, real-time audit
of profit, growth and efficiency. Margin Minder Max offers:
Instant visibility of sources and drivers of efficiency
in near real time. This information is available within and across
processes and up and down the demand/supply chains, to the individual
performer, relationship, asset and event. The solution provides immediate,
complete feedback on every business decision.
Precise alignment of role players to strategic purposes.
Every person, process and function is completely aligned with the goals of
the organization and the individual success at achieving those goals can be
easily reviewed and changed or amplified in the current business cycle to
Immediate ROI and lowest TCO. Clients typically improve
their operating margins by more than 3 percent within three months. The
Salient solution deploys in weeks and works with existing systems.
120 Randall Drive
Canada N2V 1C6
GBG’s DSD software suite integrates tools that:
Empower sales reps so they maintain and win new
placements with advanced ordering, shelf planning and sales analysis tools
that have been designed for beverage sales reps by beverage sales reps.
Monitor competitors, promotions and prices at the store
and gain understanding of the effectiveness of marketing campaigns.
Save as much as an hour and a half on each sales rep’s
day while increasing sales by as much as 10 percent.
Plan the optimal loading of trucks and then synchronize
picking with truck loading plans, streamlining work and reducing overtime
Provide for the latest in data collection technologies in
the warehouse such as touchscreen kiosks, handheld computers and
voice-based picking to improve data accuracy in warehouse transactions by
as much as 75 percent.
Create streamlined delivery processes that include signature
capture and proof of delivery management.
Settle delivery routes faster and easier – save as much as an hour a day per driver while
improving accuracy while providing online access to all driver reports for
office staff, eliminating the need for cumbersome filing systems.
GBG’s DSD suite:
Store management and ordering – Virtual Cooler,
Pocket Cooler and PowerTools
Driver sell, delivery and customer service – Pocket
Marketing management – Survey Manager
Warehouse, inventory management, loading and shipping
– DDE, Distribution and Delivery Engine
Data synchronization – DME and Data Management
Insight Distribution Software
222 Schilling Circle, Suite 275
Hunt Valley, Md. 21031
Insight Distribution Software’s Routescape/RS2, a route accounting application based on Microsoft
Windows Internet browser technology, uses finders, drop-down menus and
other standard Internet browser features to make data entry and navigation
quick so delivery fleets, warehouse personnel and back office operations
are more efficient. Advantages of RS2 include quick order entry,
robust settlement functionality, simple drag-and-drop dispatching,
out-of-stock allocation and reallocation, easy-to-use pricing and
discounting setups, and user-defined product and customer attributes.
Playbook eliminates the need for cumbersome
spreadsheet-based performance tracking and calculation, making the
never-ending task of evaluating sales performance quick. Managers create
and assign objectives and goals to salespeople, schedule team and
individual selling activities and evaluate selling data using Playbook.
Flexible payout options, the ability to reuse previous goals and objectives
and user-defined time periods make assigning targets less complicated.
Developed to work directly with Routescape/RS2,
Routepad and Pocket Routepad, Insight’s mobile computing programs,
are an integrated part of Insight’s total solution. Routepad is one
of the first Windows-based full-screen mobile computing programs for the
beverage industry and Pocket Routepad is designed to meet the needs of
those distributors who prefer the benefits found in a smaller Pocket PC
MobileTech Solutions Inc.
19111 N. Dallas Parkway
Dallas, Texas 75287
MobileTech Solutions provides a total solution for DSD
operations consisting of hardware, software and interfacing into whatever
host system and decision support system a company prefers. The applications
address the pre-sales, delivery, route sales and vending functions within
the beverage industry. Increased accountability, productivity and sales
opportunities are the goal. MTS was recently acquired by Trimble Navigation
— a leader in global positioning systems and positioning technology.
The company says the convergence of positional information with DSD
transactional information provides the next level of mobile workforce
management tools and information.
One Mifflin Place
Cambridge, Mass. 02138
For a large supplier, out-of-stocks cost hundreds of
millions of dollars annually. These problems are caused primarily by
inaccurate inventory counts. The primary issue for DSD sales
representatives is not being equipped with the right information at the
right time. Without the visibility to seasonality and price promotion
impacts, there is too much opportunity to order the wrong quantity.
With Eleven DSD, sales reps can:
Ensure new SKUs are cut in and on the shelf in coordination
Create optimal order sizes based on history and trade
Cut inventories in the backroom and reduce out-of-stocks.
View their performance scorecard to ensure focus on selling.
Increase sell-in success rates.
Eleven DSD provides integrated selling, forecasting
tools and promotion details to ensure sales distributors have the
information they need to maximize sales performance, increasing growth and
accelerating product penetration. The intelligent scanning utility
streamlines in-store-inventory counting and increases accuracy. Real-time
connectivity and back-end integration cuts order fulfillment times.
RAM Systems Inc.
224 Causeway Blvd.
La Crosse, Wis. 54603
RAM Systems provides stable, cost-effective,
comprehensive, flexible and customizable beverage business software and
automation features. Providing solutions for route and distribution
management, RAM is a full circle source for beverage software, mobile
computing, PC, server hardware and communications. RAM considers the host
route accounting software system as the nucleus of information. Data is
captured, created, processed, stored and retrieved at extraordinary speed.
Data feeds in and out, providing crucial, accurate and timely information
to management, sales, accounting, customer service and supervisors. RAM
data can easily be fed to EPR, CRM, analytical applications and general
RAM’s highlights include fully integrated Route,
DSD, presales, automated EDI and DEX processing, settlement and
commissioning, full-featured accounts receivable, including electric fund
transfer and credit card processing, electronic billing and statement
automation. RAM includes inventory control, sales analysis and logistics,
vending, equipment tracking/billing and service history and parent
company/chain sales electronic reporting, as well as a full customer
service system with call logging, messaging and automated cell/paging
849 Fairmount Avenue, Suite 400
Baltimore, Md. 21286
UPS Logistics Technologies
offers software solutions for beverage distribution, delivery and tracking,
to help companies reach greater results in service, efficiency and
profitability. UPS’s Roadnet Transportation Suite provides customers
with a choice of software solutions that lets them take control over every
aspect of the order-to-delivery process — through comprehensive
territory planning, street-level route optimization, automated warehouse
loading, real-time delivery management and GPS tracking. Territory Planner
is a strategic tool for planning, balancing and managing route sales,
pre-sales and standard route operations, while lowering related delivery
costs. By considering all relevant historical data into individual
territory solutions, Territory Planner is effective in helping analyze,
modify and optimize sales, merchandising and delivery operations with the
capability of viewing multiple scenarios by seasonal demand or other
UPS’s Roadnet offers a routing tool to optimize
daily delivery operations in minutes. By transforming today’s orders
into tomorrow’s routes, this solution locks in the highest number of
efficiencies to improve time window performance while reducing
transportation costs, especially in regard to excessive windshield time.
Additionally, FleetLoader streamlines every step of companies’
loading processes by designing loads (including pre-building, staging and
exclusions) that integrate seamlessly to final loading and routing.
With its advanced mobile resource management
capabilities, MobileCast lets customers see where all of the vehicles
actually are, and if they are following their respective route plans in
8610 N. New Braunfels
San Antonio, Texas 78217
Information Technology Partners route accounting
system includes fully integrated settlement, inventory, A/R (national,
direct, etc.), A/P (integrated f/s commissions), G/L, financial and sales
reporting modules. Parent company reporting interfaces also are included.
An integrated commission structure allows the calculation of commissions to
customers, sales reps or third party vendors. Included is also a document
viewer that instantly retrieves images of any document generated by the
handheld on the route (invoices, orders, POA, inventory, check-in report complete with signatures) and the image can be
e-mailed, faxed or printed.
The handheld software is a true object
oriented/event-based/user-defined application for beverage distribution
that has been deployed successfully and is running on routes today. Time is
saved on every route by specifying exactly what information the company and
the company’s customers need.
Configuration can be at the branch, route or account
level, making the possibilities endless. Available functionality includes
wireless integration, pre-sales, delivery, peddle, signature capture, DEX,
full service, sales histories, discounting/pricing, return pricing, CDA
processing, payment on accounts, image uploading, route book, build-to,
close-dated product, surveys and competitive
Portable Internet Inc.
21-00 State Route 208 South
Fair Lawn, N.J. 07410
Portable Internet Inc.
provides software, delivered as a service over
the Internet, to help manage and enhance the performance of merchandisers,
sales, drivers and service/repair technicians. Soft drink, dairy, wine and
spirits distributors of all sizes have chosen Portable Internet’s
solutions to improve productivity, drive revenue and profitability, enhance
customer service and increase employee safety. The company’s products
and services provide wireless GPS Tracking, Workflow and Navigation, and
are proven to help beverage companies reduce labor, mileage and fuel costs
while improving customer service.
Portable Internet’s GPS Tracking, Workflow and
Navigation solutions help beverage companies:
Reduce and control merchandiser mileage reimbursements.
Ensure punch-in/outs are at customer locations.
Eliminate trips to office to sign-in/out or get new
Resolve customer issues by proving merchandising duration
or delivery arrivals.
Receive orders, back-haul requests, and logs immediately
without error-prone transcription.
Compare actual performance vs. route plans
Safely provide auditable, written instructions to
drivers, merchandisers and sales without returning to a company location.
One Symbol Plaza
Holtsville, N.Y. 11742
specializes in delivering products and solutions that capture, move and
manage information in real-time at the point of business activity. Symbol
mobile solutions integrate data capture devices, RFID technology, mobile
computing, wireless infrastructure, management software and services.
Symbol offers the MC9xxx series, which provides
beverage companies a rugged mobile computing platform designed for the full
service and delivery distribution environment. Working with Sprint, the new
Symbol MC9097 mobile computer, a member of Symbol’s flagship MC9000
family, is the first rugged mobile computer certified to operate on the
Nextel National Network. Symbol’s MC9097 mobile computer provides
mobile workers access to Nextel Walkie-Talkie service, wireless voice and
data services and two-way messaging for real-time access to people.
Additionally, the MC9097 mobile computer features GPS capabilities,
enhanced voice and data convergence and multi-mode wireless connectivity
via Wi-Fi and Bluetooth, for access to information and business-critical
applications virtually anytime and anywhere. With this combination of voice
and real-time data communications, and quality partners like Apaches
Corporation and Eleven Technology, route drivers and pre-sales reps can
send back orders based on business need, not system limitation.
Symbol also most recently introduced the MC70
Enterprise Digital Assistant (EDA), which can be used for pre-sales order
management and merchandising. The MC70 EDA provides sales representative
with the industry’s first rugged EDA and helps to manage account
activity, perform surveys and provide real-time order management for
6114 Fayetteville Road
Durham, N.C. 27713
Transman is a maintenance management software solution, developed to
provide easy- to-use information about every aspect of the maintenance
operation. TMTsoftware offers consulting, development, training services
and dedicated customer support.
Its Windows and AS/400 products contain shop,
facility, units, warranty recovery, parts inventory, fuel management and
barcoding. Mechanics Workstation, Shop Planner and Invoicing
Management are some of the available modules. With touch screen technology,
Mechanic Workstation creates a paperless shop environment by placing the
system in the mechanics’ hands. Mechanics charge parts and services
real time during the repair order process, as well as, access unit history
or run a PM due report. Shop Planner is a service writer program enabling
companies to better manage workflow in the shop like forecasting work
requirements and labor needs, scheduling campaigns and generating cost
estimates for work to be done.
Reporting from the systems can be drilled down to
track specific customized metrics to include costs per mile down to the a
single case of beverage. TMTsoftware is also an Application Service
Provider for those who prefer to run Transman via the Internet. BI
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