Today’s mission-critical distribution tasks such as fleet tracking, vehicle use and maintenance, scheduling and dispatching, and driver safety and compliance can benefit from telematics. Brand and reputation are riding on customer satisfaction. Meanwhile, operations and safety are dependent on driver retention, behavior and accident prevention that real-time monitoring can provide.
Since electronic logging device (ELD) mandates went into effect in 2019, factors for adoption of telematics include protecting cargo, streamlining delivery strategies, improving customer satisfaction with last-mile efficiency, providing additional driver and customer support with scheduled deliveries and better inventory management. Still, driver retention in a competitive and aging market also is driving telematics adoption in the beverage industry, according to industry experts.