Smart technology, government mandates and consumer expectations are changing the face of the vending channel. Despite slow changes, the industry is making positive progress. The vending channel declined 12 percent during the 2009 recession, but only 1 percent in 2013.
“There is a net loss in sales. Even though kids can drink healthier beverages, they prefer the sugary options so they will go to the convenience store to get what they want. Snack providers are seeing the same,” says Chuck Reed, senior director sales and marketing, Crane Payment Innovations, Malvern, Pa.