- THE MAGAZINE
- CATEGORY FOCUS
- BEVERAGE R&D
Customer satisfaction toward purchases in the soft drink and beer categories remained relatively stable in the last year, with both segments showing approximately a 1 percent decrease in scores compared with the previous year, according to a study by the American Customer Satisfaction Index (ACSI), Ann Arbor, Mich.
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This book addresses the principles of cleaning operations, water supply issues and the science of detergents and disinfectants.