If workers are adversely affected by their work due to poor quality job design and working conditions, or are injured on the job, there will be an adverse cost to the employer as well as to the individual worker.
Businesses seeking to empower — and monitor — their employees in the field have adopted smartphones and tablet computers and are leveraging wireless capabilities to increase communication. In response, direct-store delivery (DSD) software and hardware suppliers are developing new options that help these mobile workforces.
Warranty administration involves the tracking and recovery of all vehicle expenses related to manufacturer recalls and vehicle warranty-covered repairs. Although it can be a time-consuming and complex task, warranty recovery also can be one of the quickest ways to improve a fleet’s operational bottom line.